1. Cancellation:
    a. Please be aware that we currently do not have a cancellation policy in place. Once an order is placed and confirmed, it cannot be canceled or refunded. We apologize for any inconvenience this may cause.
    b. To request a cancellation, please contact our customer support team through the provided channels, stating your order number and reason for cancellation. We will review your request and notify you of the outcome.
  2. Replacement:
    a. If you receive a defective or damaged product, please notify us within 48 hours of delivery. We may require photographic evidence or a detailed description of the issue.
    b. In case of a valid replacement request, we will arrange for a return shipment of the defective item. Once we receive the returned item, we will send a replacement at no additional cost to you.

Please note that the following situations are generally not eligible for cancellation or replacement:

  • Change of mind or preference after placing the order.
  • Accidental or incidental damages caused by the customer.
  • Customized or personalized items that have already been produced.

We reserve the right to make the final determination regarding cancellations and replacements based on the specific circumstances of each case. Our goal is to provide fair and reasonable solutions while ensuring a smooth and satisfactory shopping experience for our customers.

Please be aware that once a purchase is made on our website, it cannot be canceled or refunded. We have implemented a strict no cancellation policy to ensure efficient order processing and timely delivery of products/services.

Before finalizing your purchase, we recommend reviewing all the details carefully to ensure that you have selected the correct items and quantities. If you have any questions or concerns, please reach out to our customer support team for assistance before placing your order.

By proceeding with the purchase, you acknowledge and agree to the terms of our no cancellation policy. It is important to note that this policy applies to all transactions conducted on our website.

We apologize for any inconvenience this may cause, but we appreciate your understanding as we strive to provide the best possible service to all our customers.