Last updated: SEPT 2, 2023

Divine local (“us”, “we”, or “our”) operates the Divine local website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://divinelocal.store

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address
  • Instagram account

we assure that credit/debit card details and personally identifiable information won’t be stored, sold, shared, rented, or leased to third parties.
we commit not to pass card details to external parties.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Shipping

Our shipping process is designed to ensure a seamless experience for our customers. Once you place an order, our team carefully processes it, verifying product availability and quality. We work with trusted logistics partners “Aramex and DHL” to deliver your items safely to your doorstep.

Our commitment to prompt delivery is at the core of our service. For local deliveries (Lebanon), you can typically expect your order to arrive within 2-5 business days from the date of purchase, though this may vary based on your location and product availability. International deliveries may take slightly longer, with estimated times ranging from 4-7 business days, depending on customs clearance and destination. Keep in mind that these are approximate delivery times.

We appreciate your trust in our products and services. To ensure a smooth and hassle-free experience, we kindly request that you retain your delivery receipts. These receipts serve as important documentation of your purchase and the successful delivery of your items.

Payment Confirmation Process

We understand the importance of a transparent and efficient payment process. After placing your order, you will receive an order confirmation email, which will include details of your purchase and the total amount due. To confirm your payment, you can choose from a variety of secure payment methods available at checkout. Once your payment is successfully processed, you will receive a payment confirmation email typically within a few minutes. In the unlikely event of any payment issues, our customer support team is here to assist you promptly.

Contact Us

If you have any questions about this Privacy Policy,

please contact us: divinelocal44@gmail.com